Question 1

How quickly can you fix my broken springs?

Accepted Answer

In most cases, we can repair or replace broken garage door springs the same day you call. For emergency situations, our technicians are available 24/7 and typically arrive within 1-2 hours. Standard appointments are usually scheduled within 24-48 hours. We keep the most common spring sizes in stock on our service vehicles, so repairs can often be completed in a single visit lasting 1-2 hours. If your door has a broken spring, we recommend not attempting to operate it as this can cause additional damage or injury.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs break due to several factors. The most common cause is simply wear and tear—standard torsion springs are rated for about 10,000 cycles (one cycle = one open and close). For a typical family using their garage 4 times daily, that's roughly 7-10 years of use. Other factors include: rust and corrosion from humidity, extreme temperature fluctuations that stress the metal, improper spring sizing from the original installation, lack of regular maintenance and lubrication, and manufacturing defects. Regular maintenance can extend spring life by identifying wear before failure occurs.

Question 3

Do you offer financing for new contemporary door installations?

Accepted Answer

Yes, we offer flexible financing options to make your new garage door installation affordable. We partner with reputable financing companies to provide plans with competitive rates, low monthly payments, and terms ranging from 6 to 60 months. Many customers qualify for 0% interest promotional periods on qualifying purchases. During your free estimate consultation, we'll discuss all available financing options and help you find a payment plan that fits your budget. No obligation to proceed until you're comfortable with the terms.

Question 4

How much does a new garage door installation cost?

Accepted Answer

Garage door installation costs vary based on door size, material, style, and features. A standard single-car steel door typically ranges from $800-$1,500 installed, while a double-car door runs $1,200-$2,500. Premium options like wood, fiberglass, or insulated contemporary doors can range from $2,000-$5,000+. Our prices include the door, all hardware, professional installation, and removal of your old door. We provide free, no-obligation estimates where we'll measure your opening, discuss your preferences, and give you an exact quote.

Question 5

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes: visual inspection of all components, lubrication of rollers, hinges, and springs, tightening of hardware and track bolts, spring tension adjustment if needed, safety sensor testing and realignment, opener force and limit adjustments, weather seal inspection, balance testing, and a written report of door condition. Regular maintenance (recommended annually) can extend your door's life by 5-10 years and helps prevent unexpected breakdowns. We'll also alert you to any components that may need replacement soon.

Question 6

Do you repair all garage door brands?

Accepted Answer

Yes, our technicians are trained to service all major garage door and opener brands including LiftMaster, Chamberlain, Genie, Craftsman, Wayne Dalton, Clopay, Amarr, CHI, and many more. Whether you have a traditional chain-drive opener or a modern smart-enabled system, we have the expertise and parts to get it working properly. If your door or opener is from a less common manufacturer, we can often source compatible parts or recommend suitable replacements.

Question 7

Is emergency garage door service really available 24/7?

Accepted Answer

Absolutely. We understand that garage door emergencies don't follow business hours. Whether your door is stuck open at midnight (a security concern) or won't close during a storm, our emergency line is staffed 24 hours a day, 7 days a week, 365 days a year. We don't charge extra for after-hours emergency calls—you'll pay the same fair rates as during regular business hours. Our goal is to secure your home and restore your garage door operation as quickly as possible.

Question 8

How long does a garage door installation take?

Accepted Answer

A typical residential garage door installation takes 3-5 hours to complete. This includes removing the old door, installing the new door and tracks, setting up the opener (if included), programming remotes, testing safety features, and cleaning up. More complex installations—such as converting from a swing door, widening an opening, or installing a custom door—may take a full day. We'll give you an accurate time estimate during your consultation and always respect your schedule.

Question 9

What warranty do you offer?

Accepted Answer

We offer a comprehensive 10-year warranty on all our workmanship. Additionally, the garage doors and openers we install come with their manufacturer warranties, which typically range from 1-lifetime depending on the product. Spring replacements are warrantied for 3 years. If anything we've installed or repaired fails due to workmanship issues, we'll make it right at no additional cost. We stand behind every job because your satisfaction is our reputation.

Question 10

Can you add windows or insulation to my existing door?

Accepted Answer

In many cases, yes. Adding decorative windows to existing garage door panels is possible on most doors manufactured in the last 15-20 years. The cost typically runs $200-$500 depending on the window style and number of panels. For insulation, we can add insulation kits to non-insulated steel doors, improving energy efficiency by up to 40%. However, for significantly older doors or certain designs, replacement may be more cost-effective. We'll assess your specific door and provide honest recommendations.

Frequently Asked Questions

Still Have Questions?